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FAQ

Cable Derailed from Pulley​

Derailed Finger Image

As shown in the picture above for the index finger, sometimes the cable (or another) may derail from the pulley. There are a few ways to fix this:

  • If the cable is only slightly derailed, you can try gently pulling it back onto the pulley using your hands or a tweezer. Then, perform the homing procedure again, giving the cable a little tension with your hand so it stays on the pulley.
  • If you cannot reposition the cable with your hand or a tweezer, do not overforce or apply too much tension. In this case, you may need to open the hand to resolve the issue safely.